Privacy Policy
Last updated: July 25, 2025
Summary
This Privacy Policy explains what personal information Haystack Finds ("we," "us," or "our") collects, how we use and share it, the choices you have, and how we secure your data. Our goal is to be transparent about our analytics (e.g. Google Analytics, Mixpanel), newsletter sign-ups, click and navigation tracking, and use of third-party services, while ensuring compliance with U.S. and Canadian privacy laws and best practices.
1. Who We Are and Where We Operate
We are Haystack Finds, Inc., "Haystack", operating the website www.haystackfinds.com (the Site) as a marketplace aggregating local Toronto businesses and their products.
We comply with the Personal Information Protection and Electronic Documents Act ("PIPEDA") for Canadian users and applicable U.S. laws for U.S. users.
2. Information We Collect
2.1 Information You Provide Voluntarily
- Account & Profile Information: Name, email address, postal address, phone number, date of birth, and any profile details you choose to share when registering or subscribing to newsletters or creating accounts as part of your usage of the Site.
- User-Generated Content: Photos, reviews, search queries, newsletter preferences, and messages you submit through the Site.
- Communications: Records of your communications with us (e.g., support requests) and your responses to surveys or promotions.
2.2 Information We Collect Automatically
- Usage Data: Pages viewed, search terms, clicks, navigation paths, access dates and times, and interaction with Site features (e.g., search filters).
- Device & Technical Data: IP address, browser type and version, device identifiers, operating system, and crash or error reports.
- Location Data: Approximate location inferred from IP address or device settings if enabled.
- Cookies & Similar Technologies: We use cookies, web beacons, and local shared objects to remember preferences, measure Site usage, personalize content, and deliver targeted advertising.
2.3 Information from Third Parties
- Third-Party Integrations: When you interact via Google, Facebook, or other log-in providers, we may receive profile and contacts data as permitted by you.
- Service Providers: We work with analytics (Google Analytics, Mixpanel), hosting (Vercel), mapping (Google Maps), and other services who may collect and share data under contract to improve services and measure performance.
3. How We Use Your Information
- Provide & Improve the Marketplace: To operate the Site, fulfill search queries, process newsletter subscriptions, enable customer support, and enhance functionality.
- Analytics & Research: To perform analytics, debug issues, conduct product research, understand usage patterns, and test new features.
- Personalization: To tailor your experience, recommend local businesses or products, and display content based on your preferences and history.
- Marketing & Advertising: To send promotional emails, newsletters, and push notifications; to measure and improve ad campaigns; and to administer referral or loyalty programs.
- Security & Compliance: To prevent fraud, enforce our Terms of Service, comply with legal obligations, and protect the integrity of our community.
Contact Us
If you have questions or requests regarding this Privacy Policy or your personal data, please contact us: